Last updated: 08/06/2026

The online store is available at charcutariagarrafeirareis.pt is operated by:

Owner Identification

Name / Business Name: TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA
Business Name / Website Title: REIS DELI AND WINE SHOP
Address of headquarters or physical location: AVENIDA DOS DESCOBRIMENTOS, TAVIRA MUNICIPAL MARKET, STORE 24, 8800-681 TAVIRA
Email address: geral@charcutariagarrafeirareis.pt
NIF: 504587820

Purpose and Scope of Application

These Terms and Conditions govern access to, browsing of, and use of the website charcutariagarrafeirareis.pt, as well as purchases made through the respective online store.
By placing an order in the online store, the customer acknowledges that they have read, understood, and accepted these Terms and Conditions, as well as the Privacy Policy, the Cookie Policy, and the Exchange, Return, and Refund Policy.

Products

TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA sells its products through its online store; the key features of each product are listed on the respective product page.
The images displayed on the website are intended to illustrate the products sold. TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA strives to ensure that the images, descriptions, colors, and other information correspond as closely as possible to reality, subject to minor variations in appearance due to screen settings, lighting, the supplier, or production.

Prices

All prices listed on the website are in euros (€) and include VAT at the applicable statutory rate, unless otherwise specified.
Shipping costs may be added to the product prices, where applicable, and will be displayed to the customer before the order is completed.
TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA reserves the right to change prices at any time. However, the prices applicable to the order will be those in effect at the time the order is validly submitted by the customer.

Product Availability

All orders are subject to product availability.
In the event of total or partial unavailability of a product after an order has been placed, O TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA will notify the customer as soon as possible and will, depending on the circumstances, refund the amount paid for the unavailable item, replace it with another product with the customer’s consent, or provide another mutually agreed-upon solution.

Purchasing Process

To place an order, the customer must:
a) select the desired products and add them to your cart;
b) go to the shopping cart and confirm the selected items;
c) enter billing, shipping, and contact information;
d) select the available shipping method and payment method;
e) thoroughly review the order and correct any errors;
f) Complete your order by clicking the “Checkout” button.

Before submitting the order, the customer has the technical means to identify and correct data entry errors.
Submitting an order constitutes a contractual offer to purchase the selected products, in accordance with these Terms and Conditions.

Order Confirmation

After placing an order, the customer will receive an automatic confirmation email at the address provided during the checkout process.
Confirmation of receipt of the order does not, in and of itself, constitute final acceptance of the order, and O TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA may refuse to fulfill the order in the event of unavailability, a clear error, suspected fraud, incomplete information, or any other legitimate and duly justified reason.

Payment methods

TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA accepts the payment methods listed on the website at the time of purchase.
The order will only be processed after payment has been received, unless the selected payment method has different terms that are expressly stated on the website.

Deliveries

TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA delivers to the destinations listed on the website at the time of ordering.
Estimated delivery times may vary depending on product availability, destination, carrier, promotional periods, holidays, or exceptional circumstances.
Where applicable, information regarding free shipping will be provided on the website in accordance with the terms in effect on the date of purchase.
If delivery is not possible for reasons attributable to the customer—including an incorrect address, repeated absence, or failure to pick up the order—additional redelivery fees may apply.

Billing

The invoice will be issued based on the information provided by the customer at the time of ordering.
The customer is responsible for ensuring that the billing information provided is accurate, up-to-date, and complete. Subsequent changes may not be possible, in accordance with applicable tax regulations.

Right of withdrawal

In distance contracts, consumers have the right to cancel the contract within 14 days without having to provide a reason, in accordance with applicable law.
The conditions for exercising this right, as well as the procedure, deadlines, costs, and applicable form template, are set forth in the Exchange, Return, and Refund Policy available on the website, which forms an integral part of these Terms and Conditions.

Exceptions to the right of free termination

The right of withdrawal does not apply to situations expressly excluded by law, specifically to items made to the consumer’s specifications or clearly personalized, where applicable, as well as to other exceptions provided for by law.

Exchanges, returns, and refunds

The rules governing exchanges, returns, and refunds are set forth in the Exchange, Return, and Refund Policy published on the website.

Nonconformity of goods

In the event that the goods do not conform to the contract, the consumer is entitled to the rights provided by law and may, depending on the circumstances and in accordance with applicable law, request repair, replacement, a price reduction, or termination of the contract.
If the customer identifies any defect, damage, non-conformity, or error in the item received, they should contact O TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA via email geral@charcutariagarrafeirareis.pt, indicating the order number and, whenever possible, attaching supporting documentation.

Customer account and user content

If the website offers an account registration feature, the customer agrees to provide true, complete, and up-to-date information and to keep their login credentials confidential.
The customer is responsible for all activity conducted through their account, unless they can prove that the misuse was not their fault.

Newsletter and marketing communications

Subscription to the newsletter of TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA will only be processed upon the user’s express consent, in accordance with the terms set forth on the website.
Commercial communications may be unsubscribed from at any time using the opt-out option provided in each communication or by sending a request to geral@charcutariagarrafeirareis.pt.

Intellectual property

All content on this website, including text, images, photographs, logos, design, graphics, trademarks, trade names, videos, files, and other elements, unless expressly stated otherwise, is the property of TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES or is used with proper authorization.
The reproduction, distribution, modification, public communication, or any other use of this content is prohibited without prior authorization, except in cases permitted by law.

Disclaimer

TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES takes reasonable measures to ensure the proper functioning of the website and the reliability of the information provided.
However, it does not guarantee that the website will operate without interruption, errors, technical failures, viruses, or other harmful elements, without prejudice to the consumer’s legally recognized rights.
TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES shall not be liable for any delays or failures to perform resulting from circumstances beyond its control, including unforeseeable events, force majeure, network disruptions, carrier failures, strikes, acts of third parties, or administrative orders.

Personal Data Protection

Personal data is processed in accordance with the Privacy Policy published on the website.

Cookies

This website uses cookies as described in the Cookie Policy available on the website.

Complaints

Customers can submit complaints via email geral@charcutariagarrafeirareis.pt, from the phone (+351) 281323615  or through the online Complaints Form available at www.livroreclamacoes.pt.

Alternative dispute resolution for consumer disputes

In the event of a dispute, consumers may turn to an Alternative Dispute Resolution (ADR) body. Under Law No. 144/2015 of September 8, in the event of a dispute, consumers may turn to a Consumer Dispute Arbitration Center. In Portugal, the following bodies are available:

• CNIACC – National Center for Information and Arbitration of Consumer Disputes — www.cniacc.pt
• CACCL – Lisbon Center for Consumer Dispute Arbitration — www.centroarbitragemlisboa.pt
• CICAP – Porto Consumer Information and Arbitration Center — www.cicap.pt
• CIAB – Center for Consumer Information, Mediation, and Arbitration (Braga) — www.ciab.pt
• CIMAAL – Algarve Center for Consumer Information, Mediation, and Arbitration — www.cimaal.pt
• CARC – Coimbra Region Consumer Dispute Arbitration Center — www.centrodearbitragemdecoimbra.com

The complete list of RAL-accredited organizations in Portugal is available at www.consumidor.gov.pt.

For e-commerce disputes, consumers can also consult the European Online Dispute Resolution Platform (ODR platform), available at: https://consumer-redress.ec.europa.eu/index_en

Validity of the clauses

If any provision of these Terms and Conditions is found to be void, voidable, or unenforceable, this shall not affect the validity of the remaining provisions, which shall remain in full force and effect to the fullest extent permitted by law.

Changes to the Terms and Conditions

TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES reserves the right to modify these Terms and Conditions at any time.
The changes will take effect upon their publication on the website and will not affect orders that have already been placed.

Governing Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law.
Without prejudice to the mandatory provisions applicable to consumer protection, any dispute shall be submitted to the Portuguese courts with territorial jurisdiction.

Sample Voluntary Termination Form

(You should only fill out and return this form if you wish to cancel the contract)

To:

Brand: CHARCUTARIA E GARRAFEIRA REIS
Company Name: TALHO GABRIEL SOCIEDADE COMÉRCIO DE CARNES LDA
Address: Av. D. Manuel I, 8800-681 Tavira
Email: geral@charcutariagarrafeirareis.pt

I/We hereby give notice that I/we am/are withdrawing from my/our purchase and sale agreement regarding the following item/for the provision of the following service:

____________________________________

Requested on: ___ / ___ / ___

Received on: ___ / ___ / ___

Name of consumer(s): ____________________________________

Consumer(s)' address: ____________________________________

Signature of the consumer(s) (only if this form is submitted in paper form):

____________________________________

Date: ___ / ___ / ___